Optimistix specializes in providing strategic assistance to companies across the middle east.
With an extensive knowledge and experience gained through years of understanding of back office systems, we realise that success in any business requires two of our most valued strengths; systems expertise and an understanding of the company’s business process and culture. We believe in listening to, and focusing on, our client’s needs and requirements, because in his success lies ours.
Our belief is reflected in our continued growth due to our successful engagements. We share a deep bond with our clients which have resulted in excellent references from our satisfied customers
Optimistix Ventures (OV) and its group companies aim to be the enabling partners businesses to address their technology needs by providing them efficient and state of art solutions across the Middle East, Africa and Indian Subcontinent.
Based in Dubai Internet City, a world renowned technology free zone cluster in Dubai and with associates across the region, Optimistix is well equipped to assist organizations in their efforts to achieve their business objectives.
Spearheaded by a dynamic panel of industry leaders, we are a team of professionals from a mix of industries with extensive technical and business knowledge in the areas of IT, Media, Networking, Telecommunications, Security, Audio Visual Technology and Management.
Our deep understanding of the vertical markets has been gained through strong associations with the sectors and gives us the definite edge to create an enviable position in the markets we operate in
With an extensive knowledge and experience of implementing OSS/ BSS solutions, we understand the back office systems that ‘touch’ the wireline or wireless telecommunications network; systems that include inventory management, network surveillance, enterprise application integration, network design and engineering, security consulting, business process management, digital rights management, service provisioning and activation. Additionally, we link to CRM, Billing and other adjunct systems providing thereby a holistic support/ to our customers.
We understand that success in this space requires two of our most valued strengths: systems expertise and an understanding of the operator’s business process and culture. Our key strength lies in listening to, and focusing on, our client’s needs and work as their extensions
The FS sector in the region has moved up notches to stand shoulder to shoulder with global leaders. Global ambitions has meant launch of key strategies with futuristic view. Optimistix Ventures has been working in step with major regional players in shaping their game plan for customer relationship, wealth management, loans and mortgages, global services, credit cards, insurances and retail banking; by leveraging its deep understanding of the regional dynamics coupled with its enabling knowledge of high end technologies. Yet another key area of focus has been Process Consulting to enable vibrant interplay amongst the players in the eco-system to establish leadership.
The real estate sector in the region has reflected the dynamism displayed in the economy. As a result, the region, in particular UAE has earned a reputation of witnessing a prolific construction boom. OV team has been instrumental in providing Mobility and Visibility solutions for leading developers for their ongoing under construction projects
The retail sector has proved to be the regional backbone of the Middle Eastern economy and has shown no signs of ebbing. With more and more markets opening up, the retail sector is poised for a definite intensification in other countries of the MENA region and the Indian sub-continent. Shorter product life cycles and increasing price pressures are making the sector look for support in a more optimal management of its entire supply chain to ensurecontinued profitability. Optimistix has been involved with defining processes for select key players by managing CRM and ERP solutions and optimizing the supply chain functioning through strategic inputs
Travel and Tourism
The growth in the trade has been complimented with a definite shot in the arm for the travel and tourism sector. We have over the years assisted several sectoral stalwarts to implement impeccable CRM systems in addition to partnering noteworthy hospitality establishments to streamline their systems through process consultancy and workflow enablement solutions for continued customer delight.
Supporting any dynamic geography is a flawless utilities sector. Customers are central to this sector and it is imperative that their expectations be managed appropriately. From time to time OV consultants have been called upon by various utilities providers to provide CRM and Process Consulting expertise to ensure optimal functioning